User level: Level 1 (4 points)I have a Ipad gen 10 and my iPad has been work for a year, and it has been working all morning. when I was at school it was working fine but then when I got my iPad from the class bin my iPad screen was grey with black strips down the screen. please can anyone tell me what wrong with my iPad so I can get it fix.
Posted on Sep 29, 2026 4:46 PM
User level: Level 10 (97,882 points)Sep 30, 2026 12:18 AM in response to trinityfaith93
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 10 (105,996 points)Sep 29, 2026 4:48 PM in response to trinityfaith93
Sounds like a screen failure. Have diagnostics performed by Apple:
User level: Level 10 (122,944 points)Sep 29, 2026 4:49 PM in response to trinityfaith93
Make a genius bar appointment with Apple for an evaluation.
They have diagnostic tools and can tell you what options you have.
Originally posted at discussions.apple.com/thread/256367541