iPhone 18 Pro Max: Cannot connect Bose headphones or see device in Find My

tamerie wrote:

i am in Spain. My 17 Pro Max was stolen in France. I knew where it was using Find My but we couldn’t get it back. I bought the 18 Pro Max and now I cannot get my Bose headphones to connect. Nor is this model listed on Find My. I can’t seem to get things back to where they were before this whole debacle. Is there an International number so that I can call Apple Support in California?

You MUST put your Bose headphones in pairing mode in order to pair them with your new iPhone. Since we don't know what model Bose headphones you own, do a search on "how to pair [insert model name] Bose headphones to iphone"

For Find My, assuming you set up the new iPhone from your most recent backup of the now stolen iPhone and signed in with the same Apple Account and Password, Find My should have automatically been on. If it's not, see this --> Add your iPhone to Find My - Apple Support

Again, this requires the new phone to be signed into the same Apple Account as the previous phone.