User level: Level 1 (4 points)still need help on black screen issue for iphone 13 mini
don't know how to access my content/previous asked questions
Posted on Sep 29, 2026 2:33 PM
User level: Level 10 (205,348 points)Sep 29, 2026 2:41 PM in response to DannoMcD
DannoMcD wrote:
still need help on black screen issue for iphone 13 mini
don't know how to access my content/previous asked questions
Restart an unresponsive iPhone - Apple Support
User level: Level 10 (97,882 points)Sep 30, 2026 1:14 AM in response to DannoMcD
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256367493