User level: Level 1 (4 points)a payment of £10.99 has been taken my account and i do not know why, i got told i could het 3 months of free apple music so i applied and then cancelled it to make sure i did not get a payment. it has still taken the money out of my account and i do not know why, and i would like a refund.
[Re-Titled by Moderator]
Original Title: Unwanted payment
Posted on Sep 29, 2026 12:53 PM
User level: Level 10 (242,520 points)Sep 29, 2026 1:03 PM in response to immy193
If you cancelled less than 24 hours before it was set to renew, Apple advises it may still charge you.
You can log in to https://reportaproblem.apple.com to request a refund for it f that is the case.
click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support
Originally posted at discussions.apple.com/thread/256367447