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Voicemail transcripts no longer show up under Voicemail tab on iPhone and calls received are not being logged.

Recently, a random glitch seems to occur on my iPhone whereby when I receive a phone call, and they leave a voicemail, the voicemail transcript does not show and the voicemail is not logged (so there is no "details" or "voicemails" under their photo when I click on the "i" next to the call in my call logs.


Also, when I open my Phone App on my Macbook Air-the most recent calls are not logged. My last logged call is from four days ago even though I've made an received calls since. AI seems to think


"This confirms that your iPhone's core phone application database (call_history.db) is deeply corrupted and completely frozen".


I have tried everything AI has suggested-I reset my Network Settings, etc. and then phoned my mobile phone from my landline-the voicemail transcript does not appear. Nor does my call show up in the Phone App on my laptop.


And when I click on the voicemail tab at the very bottom-the two voicemails received today do not show up. The last voicemail I see is from August.


Is there a known glitch?

1 reply

No, it is not a known glitch, and I haven’t seen any other reports of it. AI may or may not be right. Beyond that, try a forced restart, and the next step would be to back up your iPhone, then restore the backup. That should fix any database corruption.