User level: Level 1 (4 points)My Windows computer does not consistently identify the iPhone disk to download my photos to my PC. How can I improve this detection?
Posted on Sep 29, 2026 9:20 AM
User level: Level 10 (242,520 points)Sep 29, 2026 9:32 AM in response to Surface-help
Not sure what you mean by "phone disk".
To transfer photos to a Wndows PC, you use the Microsoft photos app.
The iPhone's internal storage for photos is not supposed to be directly accessible in Windows Explorer.
click here ➜ Transfer photos from your iPhone or iPad - Apple Support
and here ➜ https://support.microsoft.com/en-us/windows/apps/photos/import-photos-and-videos-from-phone-to-pc
Originally posted at discussions.apple.com/thread/256367328