Changing iCloud on Mac "stuck"

I was on my parents' iCloud account for years, and switched everything over to my own, except my Mac. Every time I uncheck the slider for iCloud Drive and choose make a copy, it just keeps saying updating iCloud Drive and not appearing to make any progress. I use this as my work computer so I need to keep all the files that are on it when I sign in with my new email. Any tips?

Posted on Sep 29, 2026 8:43 AM

1 reply

TheLittles

Level 10 (211,627 points)

Sep 30, 2026 9:56 PM in response to casen24

"Changing iCloud on Mac "stuck": I was on my parents' iCloud account for years, and switched everything over to my own, except my Mac. Every time I uncheck the slider for iCloud Drive and choose make a copy, it just keeps saying updating iCloud Drive and not appearing to make any progress. I use this as my work computer so I need to keep all the files that are on it when I sign in with my new email. Any tips?"

-------

If Deceased:

If so, you can get their info with a health certificate, depending on your country of the Apple Account. Go through Apple Support on this. See here: Request Access to a Deceased Family Member’s Apple Account - Apple Support

Transferring Data, manually:

If Not, you'd have to extract and then import the items manually:

Contacts: Import, Export, or Print Contacts on iCloud.com - Apple Support
Photos & Videos: Export, then import
and so on..