User level: Level 1 (5 points)I updated my IOS a couple weeks ago and after doing so I lost all of my first time badges in apple fitness and my 5K and 10K awards are displaying wrong. I’ve tried restarting, resyncing health data, unpairing and repairing the apple watching, deleting the offending workout data. Nothing is working
Posted on Sep 29, 2026 6:32 AM
User level: Level 10 (454,138 points)Sep 29, 2026 8:15 AM in response to Komodokid45
Make sure you sign in with the same Apple Account (Apple ID) that you previously used with the Apple Health app and Apple Fitness+. Your Health and Fitness data, including your awards, achievements, activity history, and accumulated progress, are associated with that Apple Account.
Using a different Apple Account may prevent your previously earned awards and achievements from appearing. Once you sign in with the original Apple Account and your Health data has been restored or synced through iCloud, your previously earned awards should become available again.
If the awards still do not appear, you can also try unpairing and then re-pairing the Apple Watch that originally earned those awards. After pairing it again with the same iPhone and Apple Account, allow some time for the Health and Fitness data to sync. This can help re-establish the connection between the Apple Watch, your Health data, and your previously earned Fitness awards.
User level: Level 1 (0 points)Nov 2, 2026 10:51 AM in response to Komodokid45
Same issue here. Updated my 17 Pro to 27.2 and about 90% of my awards are gone.
I have an iPhone XR paired to the same iCloud account and it’s still showing my awards and updating the rings based on what I’m completing on my 17 Pro so clearly some sort of sync is still happening.
I got my November challenge and it is different on my XR and 17P so there is something up with challenges and rewards not syncing as the monthly challenge should be identical across all devices on the same account.
I have also noticed the health data storage on iCloud has doubled from 400MB which it’s hovered about for years to 800MB now which to me points corruption or duplication which would tie in with these problems.
I have a case open with Apple and they are calling me back tomorrow with the view of getting the engineering team involved.
I’d hate to lose 11 years of progress on an iOS bug.
User level: Level 1 (8 points)Oct 7, 2026 10:04 PM in response to Komodokid45
Did you find a solution? I am dealing with the same issue
User level: Level 1 (12 points)Nov 1, 2026 8:55 PM in response to Komodokid45
Any update on the issue? I have the same problem
User level: Level 1 (5 points)Nov 10, 2026 3:31 PM in response to Donphille
So all of my first time awards came back but my fastest 5K and 10K awards are still incorrect as shown above. Currently on IOS 27.2.1
Originally posted at discussions.apple.com/thread/256367214