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Worst mac OS experience so far

Worst mac OS experience so far


I already posted here my concern regarding WiFi connectivity issues after switching to mac OS Golden Gate. Unfortunately, those haven't been fixed in the recent update and my frustration continued... I saw a couple of other users reporting the same bug: after sleep mode the MacBook on Golden Gate loses Internet connection while staying connected to the WiFi network. Nothing seems to resolve the problem (I tried multiple solutions listed here, even reached out to Apple support – no success either). Every time after several hours of sleep, I have to manually toggle the WiFi icon off and then back on again to re-connect to my home network. On top of that, on the lock screen the wifi icon constantly appears as inactive. I had to go through a very painful process of downgrading to Tahoe which took several hours of my time. Once back on Tahoe, wifi resumed its regular operation. Total disappointment with Apple' irresponsible management of the wifi settings.

6 replies

moltopiacere wrote:
It has nothing to do with 3rd party apps as I first rebooted my Mac and reinstalled Mac OS Golden Gate before downgrading to Tahoe. The issue persisted nonetheless.

If your Mac remains connected to Wi-Fi after waking from sleep but cannot access the Internet, first check System Settings > Network > Wi-Fi and confirm that Wi-Fi shows Connected. 


Apple recommends restarting the Mac, checking that the date and time are correct, and installing any available macOS updates. You can also renew the DHCP lease from the Wi-Fi network's Details > TCP/IP settings. (Apple Support)


If the problem continues, try forgetting the Wi-Fi network and joining it again. Go to System Settings > Wi-Fi, click Details next to the network, choose Forget This Network, and then reconnect. (Apple Support)


Because the problem occurs after sleep, the most useful time to investigate it is while it is actually happening.


After waking the Mac, check whether Wi-Fi still says Connected, try opening a website, and note whether turning Wi-Fi off and back on restores Internet access. Also record approximately how long the Mac was asleep.


While the connection is failing, check the Wi-Fi menu for Wi-Fi Recommendations.


You can also run Wireless Diagnostics by holding Option (⌥) while clicking the Wi-Fi menu and selecting Open Wireless Diagnostics.


Apple says this analyzes the wireless connection and reports detected problems and possible solutions without changing your network settings. (Apple Support)


It is also useful to test the Mac on another Wi-Fi network and repeat the same sleep/wake test. If the problem occurs only on the home network, Apple recommends checking the router, its firmware, and the Internet service. Apple also recommends restarting the router and using its recommended Wi-Fi settings. (Apple Support)


If you use a VPN or other software that monitors or interacts with network connections, check whether it could be affecting Internet access. (Apple Support)


One additional point is worth checking because the Mac was subsequently downgraded from macOS 27 Golden Gate to macOS 26 Tahoe: determine whether Migration Assistant was used when Golden Gate was originally set up. Apple says Migration Assistant can transfer applications, user accounts, files, Privacy & Security settings, and System & Network settings. (Apple Support)


If Migration Assistant was used, that does not mean it caused the Wi-Fi problem. However, if you want to isolate that possibility, a useful controlled test would be to install Golden Gate, set the Mac up as a new Mac without using Migration Assistant, install no third-party software, connect to the same Wi-Fi network, and repeat the same sleep/wake test. If the problem still occurs, migrated software and settings become less likely to explain the behaviour. If it does not occur, the migrated environment would warrant further investigation.


As an optional third-party diagnostic step, you can run EtreCheck while the problem is occurring or shortly afterward and save the report. It can provide additional information about installed software and system configuration. EtreCheck is not an Apple diagnostic tool, so its report should be treated as additional diagnostic information rather than proof that a particular component is causing the problem. EtreCheck


If the problem occurs with one version of macOS but not another, record the exact macOS version, how long the Mac was asleep, whether Wi-Fi still showed Connected, whether Internet access was unavailable, and whether toggling Wi-Fi restored the connection. 


That information is useful to provide to Apple, although it does not by itself establish the cause.


Keeping the Wireless Diagnostics report, EtreCheck report, and results from repeating the same sleep/wake test on another Wi-Fi network and, if practical, on a clean Golden Gate installation would give Apple Support much more concrete information to work with.

“We” are users like you and have no power to implement any suggestions. Apple employees are generally precluded from even reading these forums, with the exception of moderators who only monitor for compliance with the T&C.

 

To have Apple consider your feedback, submit it here:

Feedback - macOS - Apple


Personally, Wi-Fi is working just fine for me on macOS Golden Gate (27.0 and 27.0.1). The fact that you saw ‘a couple of other users’ with your issue when millions of users have upgraded to Golden Gate shows the opposite of your point – your issues aren’t a problem with macOS but rather with an incompatible 3rd party extension that you chose to install on your Mac (issues caused by LittleSnitch, a commercial VPN, some ‘protector’ or ‘cleaner’ app, etc.).  

moltopiacere wrote:
It has nothing to do with 3rd party apps as I first rebooted my Mac and reinstalled Mac OS Golden Gate before downgrading to Tahoe. The issue persisted nonetheless.

Reinstalling the OS over your existing installation does NOT remove any third party agents, daemons, login items, etc.


Imagine if your experience were felt by many users- this forum would have been set ablaze with complaints. This has not happened. Your problem is due to something in your system.

moltopiacere wrote:
Worst mac OS experience so far

"so far"


What you're describing is normal. Each update comes with a published list of new features, some of which work, and an unpublished list of new bugs, a few of which may get fixed over the next several months. Then the cycle repeats.

It has nothing to do with 3rd party apps as I first rebooted my Mac and reinstalled Mac OS Golden Gate before downgrading to Tahoe. The issue persisted nonetheless.

Do you have a question for the community or are you just here to rant?