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nanthaphone
User level: Level 1 (4 points)

Cannot Verify Payment Information

My Apple Account region is Laos and my Mastercard credit card was also issued in Laos. I’m trying to add it as a payment method, but I get ‘Cannot Verify Payment Information.’ My bank confirmed that the card supports online and international transactions. Please check whether there is a payment verification issue on my Apple Account.

Posted on Sep 28, 2026 8:12 PM

1 reply

Niel
User level: Level 10 (756,437 points)

Sep 28, 2026 8:14 PM in response to nanthaphone

Nobody on these boards can. Click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.


(265088)

Originally posted at discussions.apple.com/thread/256366918