RCS chat is not working on new iPhone 17?

I recently switched from Android to iPhone 17 and I am not able to use RCS messaging at all. I have tried all sort of troubleshooting methods like resetting network settings, hard restart also deleted my number from https://messages.google.com/disable-chat contacted my carrier (Jio) they said everything is fine from their side, IMS says Voice, SMS & RCS on. Using a physical single SIM. Everytime try to send a text to any Android contacts it goes as a normal SMS. What should I do now? Please help!

Posted on Sep 28, 2026 8:10 PM

1 reply

razmee209

Level 10 (205,348 points)

Sep 29, 2026 9:36 AM in response to sabujr34

sabujr34 wrote:

I recently switched from Android to iPhone 17 and I am not able to use RCS messaging at all. I have tried all sort of troubleshooting methods like resetting network settings, hard restart also deleted my number from https://messages.google.com/disable-chat contacted my carrier (Jio) they said everything is fine from their side, IMS says Voice, SMS & RCS on. Using a physical single SIM. Everytime try to send a text to any Android contacts it goes as a normal SMS. What should I do now? Please help!

You'll need to escalate the issue with Jio, RCS is their feature not Apple.