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RogerLitchfield
User level: Level 1 (4 points)

Unable to set up Face ID on my new iPhone 18 Pro Max

It seems that I can’t get my Face ID set up to open my IPhone 18 Pro Max.

i just purchased it week ago!

I have one App that Face ID does work on?

Any help please


[Re-Titled by Moderator]

Original Title: Face Id

Posted on Sep 28, 2026 4:57 PM

1 reply

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 28, 2026 6:06 PM in response to RogerLitchfield

Update to iOS 27.0.1 that was released today. It fixed a bug when using Face ID on the new iPhone 18's.

Originally posted at discussions.apple.com/thread/256366833