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HP LaserJet driver issues in Golden Gate

Has anyone had problems using their HP laser jet P1102W since upgrading their Mac OS to Golden Gate?


2 replies

The best and easiest workaround is to bypass the old HP driver software entirely and use Apple's built-in AirPrint framework. 

  • Connect via Wi-Fi or USB: Ensure your printer is powered on and connected to the same Wi-Fi network as your Mac, or plug it directly in via a USB cable. 
  • Open Settings: Go to System Settings > Printers & Scanners. 
  • Add Printer: Click the Add Printer, Scanner, or Fax (or +) button. 
  • Select AirPrint: Choose your HP LaserJet P1102W from the list. In the Use dropdown menu, select AirPrint instead of any legacy HP driver. 
  • Complete Setup: Click Add and print a test page to confirm it works properly. 


Based on user reports, macOS 27 Golden Gate has ‘broken’ printer drivers from several manufacturers. 

 

The HP P1102W supports AirPrint, which is the easiest way to connect to a printer and does not require drivers from the manufacturer, only an AirPrint-capable printer. 

 

Rosetta 2 (the macOS engine for running Intel apps on Apple Silicon) is needed for some old printer drivers. Even if it was installed on your Mac previously, the upgrade to macOS 27 Golden Gate removed it for some users (me, included). If Rosetta 2 is not installed and you launch an Intel app, you’ll be prompted to install it. That is what happened here, when I launched an app that I had used frequently on Tahoe then launched for the first time after upgrading to Golden Gate.


 

That prompt does not happen with a printer driver. Accordingly, it may help to install Rosetta 2 using Terminal. Apple provides instructions for that HERE. Note that if this enables your old printer drivers to work, you’ve only put off the inevitable. As the dialog box above indicates, macOS 27 is the last version that will support Intel-only apps (and printer drivers).

 

You can certainly skip the above step, and either remove the current instance of the printer or reset your printing system. Note that doing the latter will remove all your printers and you will need to re-add them, but that is Apple’s suggested method to solve printing problems.

 

Steps to Reset the Printing System

  • Open System Settings > Printers & Scanners
  • Secondary-click (right-click, two-finger click) in the top two lines or on any printer and select Reset Printing System

 

The next step is to re-add your AirPrint capable printer. Follow Apple’s instructions for that:

Print wirelessly from your Mac to your printer - Apple Support