How can I redeem a scratched out code
CPLogic
User level: Level 1 (4 points)
User level: Level 1 (4 points)Cannot reserve code
Posted on Sep 28, 2026 5:01 PM
5 replies
Mac Jim ID
User level: Level 10 (105,996 points)
User level: Level 10 (105,996 points)Sep 28, 2026 5:07 PM in response to CPLogic
Follow the steps here under the section for when the code is unreadable. The link for Apple Support is also included in that article to initiate contact and provide the documentation necessary.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
Smilin-Brian
User level: Level 10 (97,882 points)
User level: Level 10 (97,882 points)Sep 29, 2026 8:23 AM in response to CPLogic
Thank you for reaching out. 🤗
If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳
You might need to provide:
- An image of the full front and back of your card.
- A sales receipt showing when your card was purchased.
- The serial number from your card.
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Katana-San
User level: Level 10 (124,115 points)
User level: Level 10 (124,115 points)Sep 29, 2026 9:38 AM in response to CPLogic
Hello~ Click on below…
*Contact Apple Support<<< Can you contact Apple here?
Go ahead and contact Apple for assistance. I only buy Apple gift cards from link below…
~Katana-San~
Mac Jim ID
User level: Level 10 (105,996 points)
User level: Level 10 (105,996 points)Sep 28, 2026 5:45 PM in response to CPLogic
Are you in a region where support is not available. Which region is it?
Without being able to contact Apple, there is no chance you are going to be able to redeem your Gift Card.
CPLogic
User level: Level 1 (4 points)
User level: Level 1 (4 points)Sep 28, 2026 5:13 PM in response to Mac Jim ID
I tried to connect to support no way, there's no direct link to the support, just beating around
Originally posted at discussions.apple.com/thread/256366823