User level: Level 1 (5 points)Software update to iOS 27.0.1 showing verifying update and not proceeding. the iphone is a refurbished iphone 12 pro. is there a point in trying to update OS, will it work?
Posted on Sep 28, 2026 3:59 PM
User level: Level 10 (244,490 points)Oct 4, 2026 6:35 PM in response to forte_
Perhaps a long shot:
Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes "break" VPN, and it needs to be removed. If that fixes it, you can try reinstalling VPN, but probably shouldn't.
User level: Level 1 (5 points)Oct 4, 2026 6:18 PM in response to forte_
Come to understand that the hardware is at fault and have to buy new hadrware which costs the same as the cost of the refurbished phone when I purchased 2 years back.
User level: Level 9 (55,707 points)Sep 28, 2026 4:51 PM in response to forte_
If the phone is in working order, you should be able to update to the latest release of iOS 27 (whatever that is at the moment).
Originally posted at discussions.apple.com/thread/256366795