Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

iPad worked, but wouldn’t charge, I reset it, it’s stuck flashing the Apple logo

I got home today after school, and once I got to my room I took my iPad out of my bag to draw, but it wouldn’t charge (it was on, and seemingly working fine) so I reset it, as this has happened before and I assumed it would fix the charging process, but now it’s stuck flashing the Apple logo, the bag I had it in was lightly damp since I had been rained on badly two days prior, but I really didn’t think that would affect it, please help as soon as possible I’m so upset :c

3 replies

Hello~ It’s very likely that the hardware has indeed been damaged by moisture. Turn it off and don’t try to charge it as that could be dangerous. If in your situation you can get your parents involved to have your iPad checked out…


Genius Bar Reservation and Apple Support Options - Apple


Find Locations


If this is a device provided by your school contact the appropriate person there.


~Katana-San~

Toya_Aoyagi wrote:
I went to talk to my parents but they don’t really know what to do, my phone was in the bag for a longer time than my iPad and it’s working fine, I’m so confused, I really can’t wait 24 hours for it to dry out is there a safe but faster way I can do it? (((I understand in the scheme of things this isn’t really important but highschool as been so stressful and I just wanted to calm down))

Hello~ I was once in high school as well …so I understand that it can indeed be stressful. The best thing that you can do is take it in and have Apple check it out for you. Not knowing exactly what the issue is and continuing to try to charge and use it could cause more damage. You can use the links that I provided above to make an appointment with Apple. Have you be backing up your iPad and IPhone?


Don’t put it in rice or take a blow dryer to it. That will only damage it further.


Your question and concerns are in fact important. Have it checked. Take care.


~Katana-San~

I went to talk to my parents but they don’t really know what to do, my phone was in the bag for a longer time than my iPad and it’s working fine, I’m so confused, I really can’t wait 24 hours for it to dry out is there a safe but faster way I can do it? (((I understand in the scheme of things this isn’t really important but highschool as been so stressful and I just wanted to calm down))