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Cannot cancel 2d iCloud storage subscription.

I have a subscription(and my credit card bills me) for iCloud storage at 9.99/mo, which is what I want. But the credit card also bills $58.51 monthly for iCloud storage, and that doesn't show up on my apple.com subscription list so I cant find how to terminate this second subscription.

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3 replies

Nadzjb wrote:
I have a subscription(and my credit card bills me) for iCloud storage at 9.99/mo, which is what I want. But the credit card also bills $58.51 monthly for iCloud storage, and that doesn't show up on my apple.com subscription list so I cant find how to terminate this second subscription.

Is this the only Apple Account you have? If this is your only Apple Account, and you're sure nobody else is using your card for their account, it may be a fraudulent charge. Additionally, if there's no iCloud plan that costs $58.51 (including taxes/fees) in your region, that'd be a pretty dead giveaway.


If you see 'apple.com/bill' on your billing statement - Apple Support

Nadzjb wrote:
I have a subscription(and my credit card bills me) for iCloud storage at 9.99/mo, which is what I want. But the credit card also bills $58.51 monthly for iCloud storage, and that doesn't show up on my apple.com subscription list so I cant find how to terminate this second subscription.
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How do you know the 58.51 is for iCloud storage also? Apple's charges would not specify what they are for on your payment method, they would only appears as coming from "apple.com/bill".


Where exactly are you seeing this charge if it's says it's for iCloud?


If it does not say anywhere it's for iCloud then have you attempted to identify it on https://reportaproblem.apple.com?

click here ➜ Get help with charges from apple.com/bill - Apple Support


As mentioned there is no iCloud tier that costs that amount.

click here ➜ iCloud+ plans and pricing - Apple Support



I was able to identify the charge by calling apple support. It could not be determined from the what it was for, from the website support pages. Thanks anyway for the offers of help.