Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.
CONCERNEDUSER7
User level: Level 1 (4 points)

Wallet widget on iPhone 18 Pro unable to find accounts

Wallet widget is unable to find any accounts. I have 5 cards including Apple Cash set up in wallet, but when I try to set up the connected accounts widget (go into edit mode, select the widget and try to set the account) a loading bubble pops up then immediately goes away.


I recently switched from an older iPhone to the iPhone 18 pro and transferred my wallet no problem. I tried deleting and readding a card with no change. I also updated to the latest stable version of iOS (27.0.1).


The Apple Cash wallet widget is also unable to find my Apple Cash account so it’s not just 3rd party accounts.

Posted on Sep 28, 2026 11:02 AM

3 replies

Jeff Donald
User level: Level 9 (64,078 points)

Sep 29, 2026 6:25 AM in response to CONCERNEDUSER7

Hi, the Apple Wallet Widget was deprecated several version ago and is no longer supported. Please remove. Some financial apps still support their widgets, but many have also abandoned them.

Jeff Donald
User level: Level 9 (64,078 points)

Sep 28, 2026 4:09 PM in response to CONCERNEDUSER7

Hi, widgets are developed by the bank or financial institution they are associated with. When Apple releases an upgrade, the associated widget may be broken by new security and privacy features. It’s the responsibility of the app developers to update and maintain the widget (app) in accordance with iOS changes.


CONCERNEDUSER7 Author
User level: Level 1 (4 points)

Sep 29, 2026 5:54 AM in response to Jeff Donald

I’m not talking about any specific banking app widget; it’s the Apple Wallet widget.


I can’t connect any of my wallet accounts, in addition the Apple Cash specific widget is also displaying No Apple Card Account found but this isn’t true.


Originally posted at discussions.apple.com/thread/256366624