iPad Pro m4 battery replacement

Unlike iPhone where a battery replacement service is available, for iPad, Apple generally offers a different strategy...

For practical purposes, in lieu of repairing/servicing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification. The exchange has a new battery and outer casing - and is indistinguishable from a new iPad.

The cost of the exchange is the same as would otherwise be charged for repair or battery replacement.

As for out-of-warranty costs, Apple offers a fixed-price price service/repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support

If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

There is no option for AASP to replace the battery. The only option I have is to hand it the iPad to AASP so that they send it to Apple for battery replacement. For ipad pro M4, Apple does not give a replacement unit.

Your information seems to be outdated, unfortunately.

I have never said anything about a “new” iPad. I was talking about a reconditioned (or a replacement) which you mentioned yourself.

Yes, I did my own research, including by asking here.

It doesn’t matter what region you’re in. For iPad pro m4 model (and presumably m5), they are only replacing the battery. You receive back the same unit with a new battery. They replace the unit for all other models.

They have even posted the manual for replacing the battery: iPad Pro 11-inch (M4) Battery - Apple Support

The information you have is outdated.

If you use Apple's own mail-in service, or you visit the Genius Bar at an official Apple Store, Apple will follow the process described. AASPs may handle your iPad differently. Neither Apple nor AASP will replace your iPad with a brand-new current model - as I have already outlined. If you use an independent repairer, the battery will be replaced - most likely with a third-party battery of inferior quality/perforance.

If you prefer a recent model iPad (as you have suggested), trade-in remains a potential option. Otherwise, your choice of who replaces your existing iPad battery will determine whether or not your iPad will be exchanged.

The choice, ultimately, is yours alone to make.

So, having now done some research of your own (which you could have done anyway), you now have an understanding of what you believe is available to you in your country/region.

As for the information I have already provided, which I (and others here) understand to be correct, nothing changes. To be clear, Apple will not swap an iPad requiring battery replacement with a new iPad - but in most regions will exchange a qualifying device for a reconditioned iPad of the same model/specification.

Assuming that you engage with Apple directly, ensure that you record the serial number of your iPad before sending it for battery service. Then, when your iPad is returned to you, please compare the serial number of the iPad that is returned to you - and then return to this thread. You can then enlighten us all with a definitive answer as to whether of not you have the same iPad.

I’ve called 3 different local Apple authorized repair services. They all told me that they mail the iPad m4 to apple for a battery replacement and that I won’t receive another unit.

Your iPad will be assessed. Minor cosmetic damage should have little if any impact on the cost. More serious damage may increase the estimated cost.

If you take the iPad to the Genius Bar at an Apple Store, you won't have any unexpected surprises. If instead you use the mail-in service, be sure to declare the actual state of the iPad - erring on the side of caution with your declaration.

To obtain a cost estimate, based upon the declared condition, follow the link already provided.

Believe what you will - but having had your "battery replaced", please return here to confirm that your existing iPad is returned to you.

The link that you post is for self-repair - this being entirely different to using Apple's available battery service.

In the meantime, any continuation of this discussion is a pointless.

Even for m4, that has a technically replacable battery?

Yes. All models of iPad, including M4 and later models, are treated the same by Apple.

Thanks! Do you know if battery service can be denied by Apple cause of dents on the frame, if device is otherwise fully functional, not bent, screen not broken etc.?