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rotem19
User level: Level 1 (4 points)

iPhone 18 purchased in Thailand: Cellular, SIM, and warranty support in Israel

I am planning to purchase an iPhone 18 PRO in Thailand and intend to use it as my primary device in Israel. Could you please confirm the following details?

1. Cellular Band & Carrier Compatibility: Will the iPhone 18 PRO model sold in Thailand (official Apple Store / Authorized Resellers) fully support the cellular bands and eSIM/nano-SIM features used by mobile carriers in Israel?

2. ⁠Does the iPhone 18 PRO model sold in Thailand support a physical SIM card, or is it eSIM-only?

3. Official Warranty in Israel: Does the standard 1-year Apple Limited Warranty cover hardware repairs or service at Apple Authorized Service Providers (AASPs) in Israel?

4. AppleCare+ Coverage: If I purchase AppleCare+ for this device, will I be able to claim repairs or accidental damage coverage through authorized service centers in Israel?

Thank you for your help!

Posted on Sep 28, 2026 2:27 AM

2 replies

Ingo2711
User level: Level 10 (93,009 points)

Sep 28, 2026 2:39 AM in response to rotem19

Have a look at this Apple iPhone Support page to find out, if this model supports the requirements for 5G and LTE networks in your country:

iPhone - Supported 5G and LTE networks - Apple


Since iOS is country specific, not all features might be supported.

iOS and iPadOS - Feature Availability - Apple


Also, Apple may restrict the warranty for your iPhone to the country of purchase.

In case of a warranty claim, you will have to bring it back to the country of purchase. Apple does not ship internationally.

Apple - Legal - Hardware Warranties

Jeff Donald
User level: Level 9 (64,078 points)

Sep 28, 2026 3:29 AM in response to rotem19

Apple’s worldwide warranty is available at the link below. If an Apple Authorized Service Provider is not available for warranty repairs, service is available to ship the product to an Apple regional service center. Apple will send shipping materials and pays shipping both ways, as outlined in the worldwide warranty.


International Warranty 

https://store.apple.com/Catalog/Images/worldwidewarranty.html

Originally posted at discussions.apple.com/thread/256366402