User level: Level 1 (5 points)I have 15pro for few years after updating to ios 27.0 after that my Face ID did not work after I switch off and turn it on it’s worked. I just want to know the reason why that happened and will this cause my Face ID to completely not work in the future, so I want the reason and will it cost like a big problem in the future
Posted on Sep 28, 2026 12:40 AM
User level: Level 10 (187,102 points)Sep 28, 2026 12:50 AM in response to azeembacker
these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice
try
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
How To Fix Face ID Not Working On iPhone - Full Guide
more
Face ID, not working - Google-
Or reach out to their official support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
Originally posted at discussions.apple.com/thread/256366339