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Peterd888
User level: Level 1 (4 points)

Emails disappeared!

Hi all, my emails no longer exist prior to 4 months ago. They have disappeared. Both on my Mac and when I log in to my email account with my ISP! Can anyone help?

Posted on Sep 28, 2026 12:13 AM

1 reply

Connie Wisley
User level: Level 2 (165 points)

Sep 28, 2026 1:51 AM in response to Peterd888

Use the Rebuild feature in Mac Mail to recreate the mailboxes database information, this will make the mails and mailboxes be properly recognized and displayed.

  1. Launch Mail app on your Mac.
  2. Go to Mailbox > Rebuild.
  3. Then check if the mailboxes are back.​


Or you can try to synchronise emails according to following steps:

  1. Launch Mail app on your Mac.
  2. Go to Mailbox > Synchronize “XXX”.
  3. After the sync, check if the emails are back.

Originally posted at discussions.apple.com/thread/256366332