My iPhone 13 broke so I had to get a new non-apple product, now my notes are all gone

My iPhone broke so I had to get a new one. So I look in my iCloud account and all my photos are there, but my notes in the notes app are all gone. All the instructions involve me using my iPhone but I can't use it because once again, IT'S BROKEN. How in the world do I get my notes back? There is too much info in those notes over the years. PLS HELP!!!!!

Posted on Sep 27, 2026 8:03 PM

1 reply

Mac Jim ID

Level 10 (105,996 points)

Sep 27, 2026 8:36 PM in response to booomb25

Your Notes would only be available at iCloud.com if you had iCloud turned on for the Notes app on the phone and of course saved to an iCloud folder and not to a local folder. It cannot be turned on remotely.

Set up iCloud for Notes on all your devices - Apple Support

If iCloud had not been turned on for Notes or saved to an iCloud folder, then all of the Notes would be stored in a backup as long as you were doing iCloud backups to protect the data on the device. Those backups would have to be performed before the phone was broken. Unfortunately the iCloud backup can only be restored to a different Apple device and it is not possible to do a device to device transfer of data to another phone when it is broken