User level: Level 1 (4 points)I NEED TO CLOSE MY APPLE PAY ACCOUNT> I DON'T USE IT, but I keep getting messages that someone else i trying to use it. I am paying .99 a month so need to stop that too!!!!
Posted on Sep 27, 2026 5:30 PM
User level: Level 10 (462,771 points)Sep 27, 2026 6:49 PM in response to Balletgma
As suggested earlier, cancel the subscription. Until that has been done and the subscription has fully ended (not just cancelled) you cannot close the account. This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online (see the Android section) ➔ Cancel a subscription from Apple - Apple Support
Click on this link to read about how to deactivate your Apple ID account --> How to deactivate your Apple Account - Apple Support You may wish to first deactivate an account for a while just to make sure you truly have no more need of it. Once an account has been deleted, all purchases made with it can no longer be re-downloaded.
If you wish to proceed directly to cancelling your Apple Account (formerly “Apple ID”) carefully and thoroughly read this support article about what happens and how to delete an Apple Account—> How to delete your Apple Account - Apple Support
and the consequences of deleting an Apple Account. For example:
"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple Account or iCloud. After your account is deleted, you can’t sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."
As for those messages, are you sure they are real? Apple won't send you warnings about a compromised account, they will just lock it if they suspect something is abusing the system. Phishing scams are very common. Criminals are getting very good at imitating Apple messages. Start here about recognizing phishing and scams —> Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support
User level: Level 10 (169,253 points)Sep 27, 2026 5:36 PM in response to Balletgma
Cancel what is probably an iCloud subscription first: Cancel a subscription from Apple - Apple Support
Then, per Apple:
* Deactivate your Apple Account temporarily. * Delete your Apple Account — and the data associated with it — permanently.
Make absolutely certain all associated devices are transferred away from the Apple Account before account deletion, lest those devices be effectively bricked by Activation Lock.
Originally posted at discussions.apple.com/thread/256366206