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iPhone 18 Pro Max Carplay not working

Hi so I upgraded my iPhone from 12 P to 18 PM. New phone no longer connects to my UK 2020 Nissan Qashqai. I used to use a wireless dongle plugged into the carplay USB port.


That stopped so I tried wired using various cables including the cable supplied from Apple. Phone charges but the Carplay function doesnt come up. I commute to work everyday in London and I take various routes depending on traffic.


Old phone works no issues and has been deleted as one of the profiles.


Please help

15 replies

We had the same issue on my Sons Astra. We got a 10Gbps cable from Amazon and it solved the problem, we also bought a wireless CarPlay adapter and that also worked perfectly. So there are 2 options to get you guys going.


0.9m Cable 10Gbps

https://amzn.eu/d/00IzjPSu


Wireless CarPlay Adapter

https://amzn.eu/d/03M5QWpc



Only resolved with a work around. Delete Surfshark, reset network settings and it works both wireless/wired.


So every time I need my vpn it has to be reinstalled then after use uninstalled, reset settings etc reconnect to WiFi over and over again!


btw I already have several cables and have used the wireless CarPlay dongle for nearly a year.

Got two new 10 Gb cables

both work. Ive got carplay now.

I‘ve got great news for you guys!


In my despair (no more answer from ) i ordered a Wireless-CarPlay-Adapter from Amazon (30 €) and it works immediately.


Heres a link to the product: https://amzn.eu/d/0ev4C0zx

Brand: TKHIN



Of course its not meant to be like that (spending 30 € for accessories when buying a phone for 1.599 €) but at least it fixes the issue for now.. Independent of that I like the wireless function anyway.


Hope it works for some of you too!

Let us know

Hi John,


yes she has got another car but we bought 2 iPhone 18 PM. We used the same cable (also bought 2 in the past) and her connection was working in her car while mine wasn‘t starting up in my car. It seems to be a problem between the iPhone 18 and some cars entertainment systems.

I tried various cables but even the one that was sent to me by Apple didn’t work. Only the Wireless Adapter solves the Problem for me.

Today i‘ve had a chat and a ~ 30 minute phonecall with apples technical support. He went through all of the troubleshooting steps with me that you can find online and i‘ve told him that none of these steps solved the problem. He was reading through some internal articles but couldn‘t find anything really helpful. He considered my cable to be the Problem (I can not use the original cable because my car only has USB A) and in the end he sent out a cable from the apple catalogue that should be optimized for CarPlay for free (great support!). It will arrive tomorrow and I will Let you know if it solves the problem.

Same cable that I was using is working in my wifes car and with her new 18 Pro Max, so i don’t expect too much.. But we‘ll see.


PS: He didn’t know the problem so far and said its not widespread. Told him about this discussion and other user reports so he took note of all that in their system. Maybe it helps to wake them cali-guys up ;)

The cable arrived today (it’s a Beats USB A to USB C cable) and CarPlay still doesn‘t work with it. Phone is only charging same as before. Wrote an e-mail to the technician about the result. In my opinion this must be a software bug in iOS 27.0.1 that needs to be updated asap.


The more people escalate their cases to apple, the higher the chance to get a solution soon!


📞 0800 6645451 (technical Support for germany)

How long did you manage to get it up and running? I’ve been going through many cables to get mine working and coincidentally enough, the cable that works for you, worked for me for only about an hour, after an hour if there’s music still playing it’ll bug out and diconnect from CarPlay and if you try connecting again it’ll connect and disconnect shortly after.


I’m convinced the reason is because the new iPhones are type C now, so when you try connecting your phone to your car for apple CarPlay and your car only supports USB A connection, it’ll have a “handshake” problem.

Ive escalated my case to apple. Same issue but I only use wired connection. carplay cannot see my 18pro. They said they’er aware of issue and working on something,,,, but I have yet to hear more on it.

Issue fixed! My friend had a mophie data cable and my sterio connected carplay to my chevy right away.

my brand new beats cable did nothing. I checked two beefy cables and nothing. Ive since ordered two new cables. One 10 Gb LDLrui cable and a mophie cable. Will update.

iPhone 18 Pro Max, iOS 27.2 Release version (from today 10/26/2026). I used the cables listed above from Amazon. My car is a 2018 Nissan Rogue. Sorry, I can't speak for any other cables. These cables were recommended by ChatGPT. If you are outside the US, you might check with ChatGPT or similar AI to see what may work in your geo. Hope this helps..

I guess I should clarify, my 2018 factory Chevy touchscreen cannot see iphone 18 pro. So I cant add the devise to use carplay.

Having the same issue with my 18 Pro Max and my Nissan Qashqai from 2019 (wired connection). Tried various things but nothing solved the problem. Please update  soon!


Considering I raised this on here and no one from Apple has contacted me I’ll be raising a support call tomorrow and will update this thread.

All 3 of these cables from Amazon worked for me with my 2018 Nissan Rogue. I chose the 1.6 ft version for best fit of my iPhone 18 Pro Max.