Why is Add Family Member not showing from Organizer Account on Android device?
Add Family Member on Android Device - Apple Music Family Plan
Posted on Sep 27, 2026 1:14 PM
Why is Add Family Member not showing from Organizer Account on Android device?
Posted on Sep 27, 2026 1:14 PM
Sep 27, 2026 1:40 PM in response to Neahm
Sep 27, 2026 4:01 PM in response to Neahm
You can contact Apple directly here:
Contact Apple Support - Apple Support
There is not a requirement that this must be done on an Apple device, as Apple has provided that Support Article for using an Android device. I have seen a few posts where those that did have trouble were able to accomplish the task from an Apple device, while others did not have any problem at all. That is the only reason why I made that suggestion.
The usual troubleshooting steps to take for Apple Music related issues are signing out of your account on Apple Music and signing back in, and also deleting and reinstalling Apple Music, but to be honest I have not seen any single step where a specific solution was the answer. Some VPN's have also been problematic with Apple servers where Apple has provided a Support Article recommending removal to test for a variety problems relating to functionality of Apple Services, but again nothing specific to the exact issue you described, and not even sure if you are using a VPN.
Sep 27, 2026 3:04 PM in response to Neahm
Sep 27, 2026 3:34 PM in response to Mac Jim ID
It shows me as the organizer, 1 other family member who is Adult (they are on apple device), and nothing else.
I do not have any apple device at my disposal.
It seems weird that Apple would offer a subscription service, and advertise the upgrade to family, but not allow this to happen on Android devices.
Sep 27, 2026 2:46 PM in response to Mac Jim ID
The Add Family Member shown in this image does NOT appear on my Android device even though I am logged in as the organizer.
Originally posted at discussions.apple.com/thread/256366105