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Add Family Member on Android Device - Apple Music Family Plan

Why is Add Family Member not showing from Organizer Account on Android device?


5 replies

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There is not a requirement that this must be done on an Apple device, as Apple has provided that Support Article for using an Android device. I have seen a few posts where those that did have trouble were able to accomplish the task from an Apple device, while others did not have any problem at all. That is the only reason why I made that suggestion.


The usual troubleshooting steps to take for Apple Music related issues are signing out of your account on Apple Music and signing back in, and also deleting and reinstalling Apple Music, but to be honest I have not seen any single step where a specific solution was the answer. Some VPN's have also been problematic with Apple servers where Apple has provided a Support Article recommending removal to test for a variety problems relating to functionality of Apple Services, but again nothing specific to the exact issue you described, and not even sure if you are using a VPN.

  • What do you have showing on the Family page after tapping Manage Family in your Apple Music account?
  • Do you have other members added? Does it just show you or nothing at all on that page?
  • Do you have any Apple device at all where you can log into Apple Music there to send the request?


It shows me as the organizer, 1 other family member who is Adult (they are on apple device), and nothing else.

I do not have any apple device at my disposal.


It seems weird that Apple would offer a subscription service, and advertise the upgrade to family, but not allow this to happen on Android devices.

The Add Family Member shown in this image does NOT appear on my Android device even though I am logged in as the organizer.