User level: Level 1 (4 points)talk to a support team about a laptop I bought
[Re-Titled by Moderator]
Original Title: iCloud lock
Posted on Sep 27, 2026 12:41 PM
User level: Level 10 (169,253 points)Sep 27, 2026 12:57 PM in response to jacoby99
jacoby99 wrote:
talk to a support team about a laptop I bought
Either the seller unlocks it or the seller provides a refund, or this laptop is now and will forever remain a brick.
Activation Lock is intended as a theft deterrent, and is intentionally difficult to bypass.
We can't help bypass Activation Lock, and — absent convincing proof — Apple won’t help.
Unlocks happen with the assistance of the Apple Account holding Activation Lock, or with an original purchase receipt from Apple or an Apple authorized reseller.
Contact the seller and request an unlock or a refund. Otherwise, recycle it.
Originally posted at discussions.apple.com/thread/256366083