Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Iphone not turning on

My 16 e died last night and I charged it this morning its been about 30 minutes but I still hasnt turned on or any logo has shown up

5 replies

Leave the charger connected to the iPhone for at least 2-3 hours and then check again. If the battery is charging, leave the charger connected and fully charge the battery up to 100%.


Of course, here we are assuming that the charger and cable are working correctly. Good idea to try another charger and cable if available.


If the battery simply will not charge, it is defective and will need to be replaced at the Apple Store / Genius Bar or an Authorized Apple Service Provider (AASP).


You can see a list of authorized service shops in your area using this link:


Find Locations






Did your iPhone "die" because the battery went to zero, or were things running normally and the iPhone suddenly lost power?


Have you tried another power supply and cable?


If a Forced Restart does not help, that indicates that there is a hardware issue on the iPhone that will require attention at the Apple Store / Genius Bar or an Authorized Apple Service Shop (AASP).


You can find a list of authorized shops in your area by tapping on the link just below:


Find Locations




  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  4. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



So last night it was low battery and died while i was sleep when I woke up , i charged it for a good minute and it still did not turn on