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reydian
User level: Level 1 (4 points)

Messenger App Issue

Can anyone help me, I suddenly cannot use my messenger it just when im trying to log in all appears is just white. I even try force log out my phone and ipad, and even try to offload and uninstall the app, I still get the same scenario.

Thanks.

Posted on Sep 27, 2026 7:56 AM

1 reply

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 27, 2026 8:23 AM in response to reydian

You would need to contact Meta for support with Messenger. They don't have very good Customer Service, but Apple is not able to resolve a problem with a third party app or provide an update to it for a fix.

https://www.facebook.com/help/messenger-app


All you can really do on your device is:

  • Uninstall the app and install it again.
  • If you have a VPN installed, remove it as some services won't work with a VPN and turning if off may not help, it would need to be uninstalled to test if that is the issue.
  • Restart your device.
  • Try a different network or if on WiFi, try Cellular.

Originally posted at discussions.apple.com/thread/256365957