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Mac not receiving incoming iPhone calls after update to Golden Gate

Hi all!


My question is this.


I get no incoming calls from iPhone to my Mac anymore since Golden Gate update.

I do get calls on my Apple Watch, but not on my Mac. This has always worked perfectly before the update, and I have followed a lot of tips regarding the settings on both iPhone and and Mac. So I start to wonder if this could be a bug, and if this has happened to other users as well?


My devices:

iPhone SE (iOS 27.0)

Mac mini M2 (macOS 27.0)


Grateful for any help here.

4 replies

On your iPhone, go to Settings > Apps > Phone > Calls on Other Devices, ensure the setting is on and your Mac is turned on under Allow Calls On.


Make and receive phone calls on Mac, iPad, and Apple Vision Pro - Apple Support


On the Mac, sign out of then back into your Apple Account.


Have you rebooted your Mac? If not, that's the next step. If that does not help, then see if the problem is present when you boot in safe mode. That process performs some system cleanup and clears caches, andalso disables 3rd party extensions that may cause problems.

 

Start up your Mac in safe mode - Apple Support

 

If that does not correct the issue, test in a new user account. A newly-created user account will have all settings at default, and if the issue does not occur in that new account then it provides guidance on what may need to be changed to correct the issue.

 

Add a user or group on Mac - Apple Support

 

Once the testing is complete, the new account can easily be deleted.

 

Delete a user or group on Mac – Apple Support

 

Those steps will help to isolate the problem.


It might help to download and run EtreCheck, written by a long-time forum member. The free version is fine. Post the full report using the Additional Text button. No personal information is revealed.



Personally, I get calls to my iPhone on my Mac running macOS 27 Golden Gate (and on my iPad, Watch and my other Mac running Tahoe…all at the same time), so this does not appear to be a bug with Golden Gate.

I would suggest signing out of then back in to your Apple Account on the Mac. Regarding the Apple Watch, I haven’t had that happen in a while but I saw that on Sequoia a few times and toggling the setting to allow it to unlock the Mac off then back on corrected it.

Hi there, and thanks for your reply.


I've rebooted and checked the settings several times, but I haven't booted in safe mode yet, so I will try that as well. Then I will try the rest of your suggestions regarding the users.


There are other stuff that doesn't work for me anymore as well. Before I could have my Apple Watch to log in to my Mac. Now when I wake my Mac, I can feel the watch buzzing on my arm, but there is nothing on the display. I don't really now if these issues are connected somehow, but that's the situation right now.


Anyway, I'll start by going through your suggestions and we'll see what happens .

Thank you so much again.

neuroanatomist wrote:
I would suggest signing out of then back in to your Apple Account on the Mac. Regarding the Apple Watch, I haven’t had that happen in a while but I saw that on Sequoia a few times and toggling the setting to allow it to unlock the Mac off then back on corrected it.

Thanks for your input.


I did try both of your suggestions, but I could also try to reboot before signing in again I guess.