Level 1 (12 points)

MacOS 27 Siri not working

I upgraded to macOS 27 on release day and remain unable to enable Siri stuck in "adding support in progress". Surprisingly, when I sign in to a secondary MacBook user with the same Apple ID, the new Siri features function fully, unlike on my primary user account where I updated the macOS. I have consulted several Apple support agents without understanding the issue. My iPhone’s new Siri features began working a day after joining the waitlist, but my MacBook has not. VERY DISAPPOINTING!

[Edited by Moderator]

Posted on Sep 27, 2026 1:57 AM

2 replies

jedapalm Author

Level 1 (12 points)

Oct 3, 2026 2:54 AM in response to t-rod399

Exactly, we paid not a cheap amount, but we are getting this kind of awful system without any answer. As per my last conversation with Apple Support, I should just wait for an update. How awful is that some are enjoying the convenience, and here we are stuck with an awful operating system.

t-rod399

Level 1 (8 points)

Sep 27, 2026 2:45 PM in response to jedapalm

I am having the same issue on my M5 Air. We are approaching two weeks since the macOS 27 release and Apple has yet to provide an explanation for one of its most anticipated features. It's a joke.

Originally posted at discussions.apple.com/thread/256365837