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Account balance in app purchase issue

I’ve tried every troubleshooting, setting change, adding payment method, etc to be able to use my account balance in my wallet w/Apple Pay for in app purchases and it still says it’s not available for in app purchases when I try to use Apple Pay. Anyone find the solution to this??

2 replies

Welcome and thank you for reaching out. 🤗


You can’t use the App Store if your account has unpaid balances, a pending purchase or a region mismatch.


Make sure your billing address matches your region, clear any pending charges and try again.


Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.


If it still fails, contact Apple Support directly.



Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

You may have disallowed it in the Screen Time Restrictions. Please see the pic below which is self-explanatory