Messages not moving over after eSIM transfer to another device

dawsondvcc · 2026-09-26T12:34:00+00:00

I had two phone numbers on my iPhone using two different esims. I moved one of the sims to another phone, but the messages for that number aren’t moving over

1 reply

WheelieNick

Level 9 (74,110 points)

Sep 26, 2026 12:57 PM in response to dawsondvcc

Hi there

Please try this

Go to Settings > Messages > Send & Receive on your new phone.
Ensure your transferred phone number and Apple ID are checked/toggled on under "You can receive messages to and reply from."
If your phone number is greyed out or unchecked, toggle iMessage off at the top, wait 30 seconds, and turn it back on to force re-activation.

2. Verify Your Phone Number in Settings

Go to Settings > Phone > My Number and make sure the correct phone number is listed.
If it is wrong or displays a placeholder, edit it to match your transferred eSIM number.

3. Restart Both Devices

Turn both your old and new phones completely off and back on to clear out temporary activation glitches with your carrier.