My neighbor upgraded to IOS 27 on his iPhone 17E and now complains that when called my contact/name is not displayed and the incoming call is identified as "unknown caller", thus, he won't answer. We've followed all the online fix options but the problem persists. My name and number were clearly identified when calling prior to IOS 27. (My number is not being blocked, my name/number is not duplicated in his contact list, he reset the iCloud contact list option and he performed a standard reset on the iPhone.)
OTOH, on my iPhone Pro, when he calls me, he is clearly identified and displayed on screen from my contacts list.
Any suggestions on how to fix this? Is anyone else having the same problem? Is this a 17E problem?
