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ezavier160
User level: Level 1 (4 points)

I’m not allowed to prove my identity on Apple wallet to access my money

i need to remove money off of my wallet but im not allowed to prove my identity it sends me back to the starting screen screen and my bank doesn’t allow transfers back to the card from Apple Cash

Posted on Sep 26, 2026 12:23 PM

1 reply

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 26, 2026 12:38 PM in response to ezavier160

Contact Green Dot Bank by calling (877) 233-8552

Originally posted at discussions.apple.com/thread/256365559