Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Battery Health option missing on iPad Air (4th generation)

Hi, I’d like to check the battery health of my iPad Air (4th generation). The “Battery Health” option doesn’t appear in Settings. Is there a way for you to check the battery’s maximum capacity percentage remotely?

2 replies

For older models of iPad and iPad Pro (such as your fourth generation iPad Air) that don't have the native battery health feature, there are available software packages for Mac and Windows PC that can access the iPad's battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.


https://www.coconut-flavour.com/coconutbattery/



The are also third-party shortcut scripts available that can semi-automate analysis of your iPad's analytics files - and provide a calculated estimate based upon the charge-cycle count. If this method is of interest, try using a Google search for "iPad battery health shortcut".


Caution: Be aware that running third-party shortcuts, downloaded from external sources, carry risk - in that they may not work, may be malicious, or may export private/sensitive data from your device. Use shortcuts entirely at your own risk; if anything goes wrong, you're on your own.



If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to have your iPad tested.  If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.


Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.

Genius Bar Reservation and Apple Support Options - Apple


You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

What iPadOS version are you running? Older iPadOS versions may not have that info.


On my iPad A16 running v27.0, it is all there:



"Health" is the remaining maximum capacity of the battery compared to its maximum capacity when new. "Maximum capacity as displayed is health."


Health is inexact and non-linear. It is not a data-grade metric, making it unworthy for fretting. I been in these forums a dreadfully long time and observed that the people who have the best service from their batteries are those who do not obsess over their batteries.