iPhone 14 Mail app repeatedly prompts for password and says it's incorrect

My iPhone 14 mail app keeps telling me that my password is incorrect. My credentials work fine on my iPad for the mail app. I have deleted that email account from my phone and then added it back in per directions found online.

I still get the “sign in using password for that account” message and then a notification that the password is incorrect. There is no email showing in the account on my iPhone but seems to be okay on my iPad.

can you please give me direction on how to correct this? Thank you

Posted on Sep 26, 2026 6:56 AM

1 reply

razmee209

Level 10 (205,348 points)

Sep 28, 2026 9:51 AM in response to Jetsy57

Jetsy57 wrote:

My iPhone 14 mail app keeps telling me that my password is incorrect. My credentials work fine on my iPad for the mail app. I have deleted that email account from my phone and then added it back in per directions found online.

I still get the “sign in using password for that account” message and then a notification that the password is incorrect. There is no email showing in the account on my iPhone but seems to be okay on my iPad.

can you please give me direction on how to correct this? Thank you

Start by contacting your email provider or looking at their help site, since they can't verify your account.