Wacom CTH-690 Intuos PT issue on macOS 27

Have you updated the Wacom drivers?

Contact a third-party vendor - Apple Support

It will need to be addressed but the developer of the hardware/software, it is their responsibility to keep their software compatible with macOS, not the other way around.

Reportedly, this issue is a known software conflict introduced with the launch of macOS 27 (Golden Gate). While your Wacom CTH-690 Intuos PT tablet is still technically supported via newer drivers, the first wave of macOS 27 drivers has broken the ability to click and drag the top title bars of application and system windows. Users across various creative apps have reported identical behavior where scrollbars and desktop icons work perfectly, but the system windows remain entirely frozen in place.

Why This Happens

With the release of macOS 27, Apple introduced major structural system updates (including the dropping of Intel Mac compatibility entirely). Historically, major macOS upgrades require fine-tuning from Wacom to map mouse click thresholds and OS accessibility overlays properly. Wacom recently published preliminary setup guides for macOS 27, indicating that they are actively tailoring their software for the new operating system. 

How to Temporarily Work Around It

Since a permanent driver fix is pending from Wacom, you can use these workarounds to move your windows around without picking up a regular mouse:

• Turn on "Three-Finger Drag" (For Touch Feature): Go to System Settings > Accessibility > Pointer Control > Trackpad Options. Turn on Use trackpad for dragging and set the style to Three-Finger Drag. This often bypasses the standard single-finger drag bug on the touch surface.
• Third-Party Window Managers: Many users affected by this bug on Reddit are using lightweight window-management tools. Apps like Rectangle or Magnet allow you to hold down a keyboard modifier (like Control + Option) and drag your pen anywhere over a window to move it, completely bypassing the broken title bar functionality.
• Double-Check Background Permissions: Sometimes major macOS updates revert security settings. Ensure that all Wacom components are toggled on under System Settings > Privacy & Security > Accessibility and Input Monitoring.

On 6.4.10-3, only the touch swipe function works; the pen and tap functions (for both touch and pen) don't. I've worked my way through all the versions and only 6.4.7-2 as the latest is fully functional for me.

I'm using version 6.4.7-2, which had full functionality support on Tahoe. The upcoming versions, including the latest one, don't work. Wacom replied that, as this is a legacy product, it's no longer supported.

Three-Finger Drag didn't resolve the issue and the necessary permissions are enabled. I'll look into third-party apps.

Thanks for clarifying the issue.

I have the same tablet. As of Tahoe - if you tried to install what at the time was the latest Wacom drivers - it would tell you straight out the CTH-690 was no longer supported.

That meant you had to try and use an older driver and hope it worked. I think the last Mac version that supported the CTH-690 was 6.4.10-3.

You could try installing that over 6.4.7-2 and see if it helps. But, each time Apple upgrades the OS, the more likely obsolete drivers will cease functioning.

only 6.4.7-2 as the latest is fully functional for me.

A bit odd that a fairly old driver would work better, but it's better than nothing.

Still have the old tablet, but I replaced mine with the Wacom One 14 (DTC141). Definitely worth the $300 and about the cheapest drawing tablet with a screen out there.

It has just one cable to connect it from the tablet to your Mac. Though before you commit to a purchase, if this sounds interesting, make absolutely certain at least one port on your computer supports DisplayPort Alternate Mode and Power Delivery. Otherwise, this tablet will not be recognized.

I'm using it on my M4 Pro mini without any issues at all in Tahoe (originally), and now macOS 27.

Just for the record, it seems that Rectangle and Magnet don't have a hold-down modifier feature, at least Rectangle's free version doesn't. However, there are AnyDrag (which doesn't work for me) and Windowcraft (which does).

Thanks for the suggestion, but I don't need or really want a screen tablet. Intuos absolutely satisfies my needs, but unfortunately, the CTH-690 series was the last to have both Pen & Touch features. I did buy the next model (CTL-6100WL), but I missed the fact that it's Pen-only and just couldn't get used to not having the Touch functions, so I switched back.

I didn't think so either - at first. But with a screen tablet, you eliminate the strange disconnect between not looking at your writing surface, but instead at the screen while your hand is kind of floating on its own.

Still, it's what works for you. I haven't looked at the newer non-screen tablets to see what their features are.