Level 1 (4 points)

App Store余额无法完成ChatGPT订阅升级支付

目前我在使用chatgpt从plus套餐升级成pro套餐（plus套餐是20美元一个月，pro套餐是100美元一个月）的过程中，遇到了支付无法完成的情况，重试了两次了，也提交了两次无法完成的请求，也收到了两次账号支付审核完成，可以重新支付的邮件，可是重新订阅pro套餐，使用app store里面的余额还是提示支付无法完成，为什么就不行呢，当时我充值chatgpt的plus套餐的时候，一次就可以充值成功，同样也是使用的app store里面的余额，目前从plus套餐升级成pro套餐支付一直未成功，appstore里面的余额我是通过礼品卡兑换的，辛苦看下这个该怎么解决一下，如何才能成功的从chatgpt的plus套餐升级到pro套餐，并且可以正常使用app store里面通过礼品卡兑换的金额进行这个套餐升级的费用

Posted on Sep 26, 2026 4:38 AM

7 replies

Smilin-Brian

Level 10 (97,882 points)

Sep 26, 2026 11:21 PM in response to jianxiang001

The ability to complete an app purchase on the App Store requires a functioning payment method.

A payment method is often required to verify your identity, prevent fraud and ensure a streamlined process if you decide to make in-app purchases or purchase paid apps later.

It also helps companies manage age restrictions and regional content availability.

Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.

If it still fails, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian