My Apple Watch SE 2 is not being able to update its software. I have tried everything including restarting both the watch and my phone (iphone 16 pro updated to ios27)
[Edited by Moderator]
My Apple Watch SE 2 is not being able to update its software. I have tried everything including restarting both the watch and my phone (iphone 16 pro updated to ios27)
[Edited by Moderator]
Posted on Sep 26, 2026 1:43 AM
Oct 22, 2026 6:39 PM in response to harshvardhan67
"Exactly what worked for me, in case it helps: Apple Watch Ultra (1st gen) and an iPhone 17 Pro Max on iOS 27.0.1. I tried multiple restarts and even erased the watch twice, but it kept failing with 'Unable to Install Update.' What finally worked was temporarily pairing it to an iPhone still on iOS 26, choosing to continue setup without updating, then on that phone going into the Watch app > General > Storage and deleting the downloaded update. After that I erased the watch properly and paired it again with my iPhone on iOS 27, and it completed normally. As of today, Apple still hasn't published a clear fix on their support site, and customer service basically tells you to drop off the watch for repair. This looks like a software bug affecting iOS 26 devices that aren't compatible with iOS 27. Apple really needs to publish guidance so users know what's going on."
Sep 26, 2026 11:11 AM in response to anahat145
Check free space storage on your watch. The update may require ~ 1.5 GB and it is not a good idea to go right down to filling the watch completely (or close to completely).
Oct 27, 2026 6:00 PM in response to wastefish
Hi all, please see @Brainsystems' reply here: Apple watches cannot be updated to watchO… - Apple Community. They mention that updating to iOS 27.2 (released yesterday) helped them.
Nov 2, 2026 8:06 AM in response to anahat145
Hade to go to Apple Store Genius bar, apple fix it in 1 h. Problem, I do´t now but now it´s working
Sep 27, 2026 1:43 AM in response to steve626
What about an Apple Watch that has been reset to factory settings and needs to be paired again?
I have an older Apple Watch SE (2nd generation) that has not been used for about four years by my father. I unpaired it from his iPhone and reset it to factory settings before trying to pair it with another iPhone to give it to my sister.
I have tried pairing it with an iPhone 14 Pro, 16 Pro, and 17 Pro, all running iOS 26, but I still have the same problem. I can't access the storage on the Apple Watch because it has already been reset to factory settings. I also can't delete or reinstall the corrupted watchOS, assuming that the problem is actually caused by watchOS.
We even went to the Genius Bar in an Apple Store, where they tried to help us for several hours. Unfortunately, the only answer we eventually got was that the Apple Watch is too old and that we should replace it with a new one.
Will there be an update to fix this issue?
Oct 22, 2026 11:33 AM in response to daniël18
Nah hudreds if not thousands of people are facing this issue since iOS 27 update. If this isn't fixed by next update I'll have to throw my watch in the trash and my phone will follow soon as I upgrade to an android.
Oct 27, 2026 5:48 PM in response to anahat145
My Apple Watch 6 seems to be toast. iPhone is on IOS 27, but cannot update my watch to 26.6 (which is required to pair for some reason). Tried unpairing it and resetting the watch and that made it worse, now it’s functionally shut down. I’ve tried everything and it will not pair as it will not update. I do not have an iOS 26 phone to experiment with. Apple you have seriously failed me on this one.
Nov 2, 2026 2:20 PM in response to wastefish
I’ve spent hours on chat lines with Apple and alone trying to update and now I also have a non functioning unusable watch. Can’t get to an Apple
store as as 79 yo can’t drive anymore for various reasons. Was told I could post to
a store but would need yp
pay over £200 upfront.
My watch was purchased in September 2024 so barely 2 years old. We have the Consumer Rights Act which gives us rights. I’ve written to Apple today (signed for letter) expressing my disappointment with their product and that I wasn’t the only person with these issues . Mentioned the above Act so waiting to see if I get a response. If not my local BBC radio programme has a very good consumer journalist who I will contact for his assistance.
Oct 25, 2026 3:46 PM in response to miyazawa3d
Can’t update and have to update to continue, not good apple 🧐🤥
Nov 1, 2026 8:47 AM in response to 6x6
That did not help me.
Oct 22, 2026 6:39 PM in response to daniël18
"Exactly what worked for me, in case it helps: Apple Watch Ultra (1st gen) and an iPhone 17 Pro Max on iOS 27.0.1. I tried multiple restarts and even erased the watch twice, but it kept failing with 'Unable to Install Update.' What finally worked was temporarily pairing it to an iPhone still on iOS 26, choosing to continue setup without updating, then on that phone going into the Watch app > General > Storage and deleting the downloaded update. After that I erased the watch properly and paired it again with my iPhone on iOS 27, and it completed normally. As of today, Apple still hasn't published a clear fix on their support site, and customer service basically tells you to drop off the watch for repair. This looks like a software bug affecting iOS 26 devices that aren't compatible with iOS 27. Apple really needs to publish guidance so users know what's going on."
Originally posted at discussions.apple.com/thread/256365301