[Edited by Moderator]
resham58
User level: Level 1 (4 points)
User level: Level 1 (4 points)Macbook air 2018 model but it didnot start only show the apple logo only
Posted on Sep 26, 2026 1:42 AM
5 replies
Owl-53
User level: Level 10 (123,805 points)
User level: Level 10 (123,805 points)Sep 26, 2026 5:37 AM in response to resham58
For a 2018 MacBook Air (Intel), if the Mac displays the firmware password lock screen, this indicates that a firmware password is enabled.
The 2018 MacBook Air has an Apple T2 Security Chip, which provides firmware-password protection through Startup Security Utility.
According to Apple, the firmware password is required when attempting to start the Mac from macOS Recovery, from a storage device other than the selected startup disk, or when attempting to use Erase All Content and Settings.
If the firmware password is known, enter it when prompted.
On an Intel-based Mac, the password can then be turned off through Startup Security Utility if desired.
If the firmware password has been forgotten, Apple advises preparing the Mac for service and arranging an in-person appointment with an Apple Store or Apple Authorized Service Provider.
Apple also states that you should bring the Mac's original receipt or invoice as proof of purchase. (Apple Support)
Owl-53
User level: Level 10 (123,805 points)
User level: Level 10 (123,805 points)Sep 26, 2026 7:04 AM in response to resham58
From the image you have provided for the 2018 MacBook Air.
The computer is turning on and booting up
It is booting to a Firmware Lock screen requiring a separate Firmware Password, Not the login password for a Normal Log In.
Suggest reading about what a Firmware Password is, how it functions, or how to remove itl, and resolution steps required to get full access to the computer
See my earlier posts for details.
BobTheFisherman
User level: Level 10 (87,747 points)
User level: Level 10 (87,747 points)Sep 26, 2026 7:00 AM in response to resham58
From the two images you included in your post:
If your Mac starts up to an Apple logo or progress bar - Apple Support
Set a firmware password on your Mac - Apple Support
Owl-53
User level: Level 10 (123,805 points)
User level: Level 10 (123,805 points)Sep 26, 2026 5:42 AM in response to Owl-53
For a 2018 MacBook Air (Intel), if the Mac displays Apple's firmware-password lock screen (a padlock with a password field), this indicates that a firmware password is enabled.
The 2018 MacBook Air has an Apple T2 Security Chip. On Intel-based Macs with the T2 chip, firmware-password protection is configured through Startup Security Utility.
According to Apple, a firmware password is required when attempting to start the Mac from macOS Recovery, from a storage device other than the selected startup disk, or when attempting to use Erase All Content and Settings on a Mac with the T2 Security Chip.
If the firmware password is known, enter it when prompted. On an Intel-based Mac, the firmware password can then be turned off through Startup Security Utility.
The Mac must first be started in macOS Recovery, and the firmware password must be entered before Recovery can finish starting.
If the firmware password has been forgotten, Apple advises preparing the Mac for service and arranging an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Apple also states that you should bring the Mac's original receipt or invoice as proof of purchase.
Owl-53
User level: Level 10 (123,805 points)
User level: Level 10 (123,805 points)Sep 26, 2026 5:44 AM in response to Owl-53
Please Disregard the previous post
Originally posted at discussions.apple.com/thread/256365270