User level: Level 1 (4 points)i got blackscreen when airplay to viewsonic touch panel ifp7550-3 after upgrade to ipados 27.
it is ok when ipados 26,how to solve it? i already try restart both ipad and touch panel.
i need to use airplay for every school day. please help
Posted on Sep 26, 2026 12:32 AM
User level: Level 10 (334,506 points)Oct 8, 2026 4:46 AM in response to emacleri
emacleri wrote:
We’re experiencing the same issue on the IFP7550-3_CT2. Screen mirroring worked correctly on our iPad with iOS 26, but since updating to iOS 27, the iPad connects successfully while the mirrored screen remains black. Screen mirroring from a Mac still works correctly.
You would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
User level: Level 10 (334,506 points)Sep 27, 2026 5:01 AM in response to samsirhk
Your iPad fundamentally does not natively support touch-sensitive features of connected external displays.
While touch features are not supported by your iPad, the display itself should be usable if correctly connected to the iPad with a suitable HDMI Adapter:
Lightning Digital AV Adapter
Lightning Digital AV Adapter - Apple
USB-C Digital AV Multiport Adapter
USB-C Digital AV Multiport Adapter - Apple
User level: Level 1 (0 points)Oct 8, 2026 3:23 AM in response to LotusPilot
We’re experiencing the same issue on the IFP7550-3_CT2. Screen mirroring worked correctly on our iPad with iOS 26, but since updating to iOS 27, the iPad connects successfully while the mirrored screen remains black. Screen mirroring from a Mac still works correctly.
Originally posted at discussions.apple.com/thread/256365249