Unable to connect App Store with a new Apple Account

Welcome and thank you for reaching out. 🤗

According to Apple:

Check the system status page

Find out if there’s an outage for a service in your country or region.

Check Apple’s System Status page.

Make sure that your device is connected to the internet

Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website.

If other devices can access the internet

Check your VPN and third-party security software on your device.

If no other devices can access the internet

Turn off your Wi-Fi router, then turn it on again to reset it.

If you still can’t connect to your Wi-Fi network

Contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone or iPad, Apple Vision Pro, Apple Watch, Apple TV 4K or Apple TV HD or Mac.

If you use cellular service to connect to the internet on your iPhone or iPad

Make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.

Update your software

Update to the latest version of iOS or iPadOS, visionOS, macOS, tvOS, watchOS or software for your non-Apple device. Then try to connect again.

Check the date and time on your device

Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically. Get more help with date and time.

On your iPhone, iPad, or Apple Vision Pro

Open the Settings app. Tap General, then tap Date & Time.

On your Mac

From the Apple menu , choose System Settings. Click General, then click Date & Time.

On your Apple TV 4K or Apple TV HD

Open the Settings app. Click General, then click Date and Time.

Try a different network

If you can, try to connect using a different network. If you're able to connect using a different network, contact your network administrator or internet service provider to report the issue.

If you still can't connect

If you've tried all of the above steps and you still can’t connect, try again later. A service outage might have recently started.

If you need more help, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Hello~ See the links below…

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

Also …have you added a valid payment method?

Add a payment method to your Apple Account - Apple Support

~Katana-San~