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georson240
User level: Level 1 (4 points)

iPhone 12 mini display issue will occur due to Battery replacement

I have 12mini Iphone and battery health conditions maximum capacity reached to 74%, So I checked with authorised service provider to replace the new battery. But there is a problem while doing the battery replacement the display will be get damage. So they are not ready to replace the battery. This is very disappointing me to use the Iphone further.

Posted on Sep 25, 2026 10:32 PM

2 replies

Bob Timmons
User level: Level 10 (199,348 points)

Sep 26, 2026 6:26 AM in response to georson240

Is it possible that you have a screen protector on the iPhone, and that is what the service shop is saying might be damaged when the battery is replaced?


Otherwise, I took my granddaughter's iPhone 12 Mini in for a battery replacement last month and there were no problems at all with the battery replacement process. It only required about 30 minutes for service.


Unless your iPhone has been damaged, I cannot think of another reason why the battery cannot be replaced.


Can you try another service shop to get another opinion.

SravanKrA
User level: Level 10 (454,138 points)

Sep 26, 2026 6:13 AM in response to georson240

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Originally posted at discussions.apple.com/thread/256365227