User level: Level 1 (0 points)My iPad charger prong broke off part of it and is stuck inside the charging port. It’s a lightning one. Any suggestions on removing it!
Posted on Sep 25, 2026 8:37 PM
User level: Level 10 (334,506 points)Sep 27, 2026 5:16 AM in response to whippetgirl
If the problem is due to a visible obstruction, you may be able to remove it yourself*. With good light, using a sharpened wooden matchstick or plastic toothpick (never a metal object), very gently try to dislodge the visible the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts and retention springs within the Lightning socket.
(*) Removal of an obstruction is often best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) - where the appropriate tools and expertise are available:
Genius Bar Reservation and Apple Support Options - Apple
User level: Level 10 (97,882 points)Sep 25, 2026 10:39 PM in response to whippetgirl
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal charging port. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 10 (187,102 points)Sep 26, 2026 1:40 AM in response to whippetgirl
there are tons of guides you can watch on removing it yourself, otherwise maybe an official repair place can do it for you
Lightning connector tip stuck inside iPad
How to Fix a Broken iPhone Charger Tip Stuck in Your Port | TikTok
more
ligthing port stuck part of connector - Google
Originally posted at discussions.apple.com/thread/256365179