User level: Level 1 (4 points)J'ai rechargé mon compte Apple mais j'arrive pas à finaliser mes achats
Posted on Sep 25, 2026 4:07 PM
User level: Level 10 (124,115 points)Sep 26, 2026 9:33 AM in response to Lenoir01
Hello~ Try adding a functional and region appropriate valid payment method to work in tandem with your Account balance…
Add a payment method to your Apple Account - Apple Support
If needed…
Contact Apple Support - Apple Support
~Katana-San~
User level: Level 10 (97,882 points)Sep 25, 2026 10:15 PM in response to Lenoir01
The ability to complete an app purchase on the App Store requires a functioning payment method.
A payment method is often required to verify your identity, prevent fraud and ensure a streamlined process if you decide to make in-app purchases or purchase paid apps later.
It also helps companies manage age restrictions and regional content availability.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
User level: Level 7 (22,975 points)Sep 25, 2026 5:18 PM in response to Lenoir01
This is mainly an English forum. Please try the two links below to troubleshoot the problem in French.
C'est principalement un forum en anglais. Veuillez essayer les deux liens ci-dessous pour dépanner le problème en français.
Communauté d’assistance Apple officielle
Originally posted at discussions.apple.com/thread/256365111