Level 1 (4 points)

Location sharing on iPhone 17 Pro shows 'No location found' for some contacts

I've recently upgraded to the iPhone 17 Pro from my iPhone 13 Pro yesterday. I have everything backed up on the iCloud system, have enough storage, and everything else transfered okay except my location sharing. A handful of people (about half of my list) I've shared my location with, and have their location shared with me, are displaying an error of "No location found". On my old iPhone, there doesn't seem to be a problem with anyone's location. I've asked someone to share and unshare their location with me, but it still appears as 'No location found'. I suspected maybe it has something to do with my carrier provider being switched from T-Mobile to Verizon, but not sure. I've tried selecting and unselecting my Location Services options, restarting my phone/powering off, and logging in and out of iCloud. I'm not sure what the issue is.

Posted on Sep 25, 2026 3:29 PM

3 replies

ckuan

Level 10 (122,944 points)

Sep 25, 2026 3:43 PM in response to saron197

Are you using the same phone number?

Did you updated to iOS 27?

Turn on Location Services

If you didn’t turn on Location Services when you first set up iPhone, go to Settings > Privacy & Security > Location Services, then turn on Location Services.

Important: If you turn off Location Services, many important iPhone features stop working.

saron197 Author

Level 1 (4 points)

Sep 25, 2026 4:08 PM in response to ckuan

Using the same phone number and new iPhone is on the iOS 27. Considering updating to the beta software update to see if it's maybe a glitch. Just toggled on and off location services and still no luck--it was previously already on.

ckuan

Level 10 (122,944 points)

Sep 25, 2026 4:19 PM in response to saron197

Note: Beta is not supported in a public forum.

I would advise to refrain using Beta on a primary device.

Originally posted at discussions.apple.com/thread/256365096