Any idea when Apple will fix the "Apple Devices" Windows app?
I am aware of at least three serious problems:
1) Does not connect over WiFi at all--I have to use a WiFi connection if I want Apple Devices to recognize my iPhone or iPad.
2) Every time I launch Apple Devices and connect my iPhone, it thinks I am backing it up to iCloud rather than to my computer.
3) It shows a backup date of "Never," even immediately after a successful backup.
This is a fundamentally important utility for anyone who wants to use iPhone or iPad with a Windows computer. When is Apple going to get it to work properly? How can I report the problem in a way that will convince someone at Apple to read my report?