User level: Level 1 (4 points)Golden Gate, MacAirbook M5. I have a Ricoh SP 250SF. Printing works perfectly, however, scanning is impossible. Image Capture finds the scanner but cannot cimmunicate with it.
[Re-Titled by Moderator]
Original Title: Cannot communicate withe scanner
Posted on Sep 25, 2026 5:00 AM
User level: Level 10 (187,102 points)Sep 25, 2026 6:49 AM in response to dmarroni
their website do not show golden gate
SP C250SF/C252SF Downloads | Ricoh Global
maybe they are working on an update that will bring it to life once more, if they choose not
to then you may have to rely on thirdparty scanner app to make it work like
VueScan Scanner Software for macOS, Windows, and Linux
the printer scanner manufactors may choose to stop supporting drivers for models they no longer sell because it can be a big expence for them in terms of R&D and QA
Originally posted at discussions.apple.com/thread/256364736