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MenaPerezR
User level: Level 1 (4 points)

iPad Pro Apple App freezes on ad preferences page

Trying to help a friend set up an iPad Pro (2024). Want to download some apps but Apple App freezes on page to select ad preferences. What can be done?



Posted on Sep 24, 2026 4:36 PM

3 replies

MenaPerezR Author
User level: Level 1 (4 points)

Sep 25, 2026 5:13 AM in response to ckuan

Force restart didn’t solve the problem. Thanks anyway.

MenaPerezR Author
User level: Level 1 (4 points)

Sep 25, 2026 9:15 AM in response to ckuan

Force quit didn’t solve the problem. Thanks anyway.

Originally posted at discussions.apple.com/thread/256364459